Service
Service on farm and in the shop
Valton Equipment services every machine it sells, whatever the make, on the farm or in its workshop at Mortlake.
How it works
On the farm, or back to Mortlake
- On the farm
- A Valton Equipment technician or a contracted service partner comes out to the machine.
- In the workshop
- When the job needs the workshop, the machine comes back to Mortlake.
- Whatever the make
- Valton Equipment services every machine it sells, other brands included.
- Warranty
- Valton Equipment honours warranty claims. Work that isn't covered by warranty is charged to the customer.
Questions
What people ask about service
Do you come out to the farm?
Yes. A Valton Equipment technician or a contracted service partner comes out to the machine. When the job needs the workshop, it comes back to Mortlake.
What if it breaks down at night or on a weekend?
Breakdowns are covered 24 hours, 7 days. Ring 1300 974 334 and press 3.
Do you service machines you didn't sell?
Valton Equipment services every machine it sells, whatever the make. For a machine bought somewhere else, ring the workshop and ask.
Who pays for a repair?
Valton Equipment honours warranty claims. Work that isn't covered by warranty is charged to the customer.
What happens when a new machine arrives?
A carrier brings it out. A technician sets it up, calibrates the scales and runs the operator through it. It's all included in the invoice price.
Book a service
Book a machine in
Say where the machine is and what it's doing, and the workshop will be in touch to book it in.